FAQ

During your physiotherapy session at OAK Physio & Wellness, you'll receive hands-on treatment tailored to your specific needs. This may include myofascial stretching, joint mobilization, tissue manipulation, and other manual therapy techniques to improve mobility and reduce discomfort.

Your session will also include personalized corrective exercises designed to alleviate pain, enhance your range of motion, and prevent future injuries. For chronic conditions, these exercises can help minimize the severity and frequency of symptoms.

If pain management is a concern, your physiotherapist will guide you through effective techniques to address both the discomfort and its underlying causes. These techniques can also be incorporated into your daily routine to help you move more freely and manage pain more effectively at home.

Yes, at OAK Physio & Wellness, our integrated healthcare team is here to help you feel and function at your best—even if you're not injured. Our expert practitioners, including physiotherapists, chiropractors, massage therapists, and naturopathic medicine specialists, provide evidence-based, hands-on treatments tailored to your specific needs.

Whether you're looking to improve range of motion, prevent potential injuries, adjust posture, or simply enhance your overall well-being, our therapists will create a personalized treatment plan designed to help you achieve your goals and maintain optimal health.

At OAK Physio & Wellness, our practitioners are highly trained professionals from four licensed healthcare disciplines: physiotherapy, chiropractic, massage therapy, and naturopathic medicine. Each team member is well-versed in evidence-based practices to ensure you receive the highest standard of care.

In addition to their professional qualifications, our practitioners undergo extensive internal training on the OAK approach, aligning with the latest science and research to provide consistent, top-quality treatments. We also encourage and support ongoing education and skill development, ensuring our team remains at the forefront of their fields.

Your initial assessment and treatment session at OAK Physio & Wellness typically lasts about one hour. Follow-up appointments can range from 15 to 60 minutes, depending on the nature of your condition, treatment plan, and individual needs.

At OAK Physio & Wellness, your initial visit begins with a detailed consultation to understand your concerns, goals, and treatment objectives. Your expert therapist will review your medical history, including doctor's notes, lab results, and imaging, to gain a complete understanding of your baseline health. They will also assess your posture, movement patterns, and overall functionality to identify the root cause of any discomfort or limitations.

Using this comprehensive assessment, your therapist will create a personalized treatment plan tailored to your specific needs, whether it's reducing pain, preventing injury, improving posture, enhancing movement, or supporting overall well-being.

Our team will empower you with the education and tools needed to actively participate in your recovery. As your treatment progresses, we'll continually reassess your progress to ensure you achieve the best possible results.

Please arrive 10 minutes before your scheduled appointment to complete any necessary new patient paperwork.

At OAK Physio & Wellness, your therapist will develop a personalized treatment plan during your initial consultation, which includes the recommended frequency and duration of sessions. The number of sessions varies for each individual, depending on their specific needs and the severity of their condition.

Typically, sessions may be more frequent during the first few weeks of your treatment plan to address immediate concerns. The total number of sessions can range from 4 to 20 or more, based on your goals and progress. Your therapist will continuously monitor your recovery to adjust the plan as needed.

At OAK Physio & Wellness, our licensed physiotherapists, chiropractors, and registered massage therapists work with most major health insurance providers, as well as workers' compensation claims, motor vehicle accident claims, and personal injury cases.

To determine your coverage, please check with your insurance provider. Some policies may require a doctor's referral letter before your sessions can be reimbursed. Since coverage amounts and frequency vary by policy, we recommend reviewing your insurance plan to understand the benefits available to you.

Yes, we can direct bill many insurance providers for physiotherapy, chiropractic, and massage therapy services.

If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice in accordance with our cancellation policy. Cancellations or changes made within 24 hours of the scheduled session may incur a cancellation fee.

Yes, we accept both Motor Vehicle Accident (MVA) cases and Workplace Injury (WSIB) claims.

For MVA cases:

When booking your appointment, please provide the following details:

• Claim and policy number
• Name of your adjudicator
• Auto insurance company

For WSIB cases:

You must file a WSIB claim with your employer as soon as possible. Once your claim is approved for physiotherapy, you can schedule your initial consultation. At the time of booking, please provide:

• WSIB claim number
• Name of your adjudicator
• Employer details

Our team is experienced in handling these cases and will guide you through the process to ensure a smooth experience.

No, you do not need a referral or requisition to receive treatment from our therapists at OAK Physio & Wellness. However, some private insurance providers may require a doctor or physician's referral for reimbursement of physiotherapy, chiropractic, or massage therapy services. We recommend checking with your insurance provider to confirm the requirements of your coverage plan.

Yes, you have the right to choose the clinic you visit, as long as the practitioners are licensed and registered. At OAK Physio & Wellness, our team consists of licensed physiotherapists, chiropractors, and registered massage therapists. We work with most major health insurance providers, workers' compensation claims, motor vehicle accident claims, and personal injury cases to ensure you receive the care you need.

OAK Physio & Wellness in Mississauga stands out as a boutique clinic equipped with state-of-the-art technology and a modern, welcoming design. Our integrated healthcare team, including expert physiotherapists, chiropractors, massage therapists, and naturopathic medicine practitioners, works collaboratively to help you achieve your health and wellness goals.

We take a personalized, evidence-based approach to care, delivering hands-on treatments tailored to your unique needs. Whether you're looking to reduce pain, improve range of motion, prevent injuries, adjust posture, or enhance your overall well-being, our expert therapists create customized treatment plans to ensure you achieve the best possible results.

We're always seeking talented and dedicated professionals to join our growing team! If you're a skilled practitioner passionate about delivering exceptional care, we'd love to hear from you.

To apply, please email your resume and cover letter to info@oakphysiowellness.ca . Currently, we are hiring for positions including registered massage therapists and naturopathic doctors.